juwan-frontend/store/disputes.ts

import { create } from "zustand"
import { generateId } from "@/lib/id"
import { mockDisputes } from "@/lib/mock"
import type { Dispute } from "@/lib/types"
import { useOrderStore } from "@/store/orders"

type DisputeTimelineType = "created" | "response" | "reviewing" | "resolved" | "appealed"

interface DisputeTimelineItem {
  id: string
  type: DisputeTimelineType
  content: string
  createdAt: string
}

export interface DisputeRecord extends Dispute {
  respondentReason?: string
  respondentEvidence: string[]
  appealReason?: string
  appealedAt?: string
  timeline: DisputeTimelineItem[]
}

interface SubmitDisputeInput {
  orderId: string
  initiatorId: string
  initiatorName: string
  reason: string
  evidence: string[]
}

interface DisputeState {
  disputes: DisputeRecord[]
  getDisputeByOrderId: (orderId: string) => DisputeRecord | undefined
  submitDispute: (input: SubmitDisputeInput) => DisputeRecord
  submitResponse: (disputeId: string, reason: string, evidence: string[]) => void
  submitAppeal: (disputeId: string, reason: string) => void
}

const progressTimers = new Map<string, ReturnType<typeof setTimeout>[]>()

function clearProgressTimers(disputeId: string) {
  const timers = progressTimers.get(disputeId)
  if (!timers) return
  timers.forEach((timer) => {
    clearTimeout(timer)
  })
  progressTimers.delete(disputeId)
}

function asRecord(dispute: Dispute): DisputeRecord {
  const timeline: DisputeTimelineItem[] = [
    {
      id: generateId("timeline"),
      type: "created",
      content: `${dispute.initiatorName} 提交争议`,
      createdAt: dispute.createdAt,
    },
  ]

  if (dispute.status === "reviewing") {
    timeline.push({
      id: generateId("timeline"),
      type: "reviewing",
      content: "平台已受理并进入审核",
      createdAt: dispute.createdAt,
    })
  }

  if (dispute.status === "resolved") {
    timeline.push({
      id: generateId("timeline"),
      type: "resolved",
      content: "平台已给出仲裁结果",
      createdAt: dispute.createdAt,
    })
  }

  return {
    ...dispute,
    respondentEvidence: [],
    timeline,
  }
}

export const useDisputeStore = create<DisputeState>((set, get) => {
  const scheduleProgress = (disputeId: string) => {
    clearProgressTimers(disputeId)

    const toReviewing = setTimeout(() => {
      set((state) => ({
        disputes: state.disputes.map((dispute) => {
          if (dispute.id !== disputeId) return dispute
          if (dispute.status !== "open" && dispute.status !== "appealed") return dispute

          return {
            ...dispute,
            status: "reviewing",
            timeline: [
              ...dispute.timeline,
              {
                id: generateId("timeline"),
                type: "reviewing",
                content: "平台已受理并进入审核",
                createdAt: new Date().toISOString(),
              },
            ],
          }
        }),
      }))
    }, 5000)

    const toResolved = setTimeout(() => {
      set((state) => ({
        disputes: state.disputes.map((dispute) => {
          if (dispute.id !== disputeId) return dispute
          if (dispute.status !== "reviewing" && dispute.status !== "appealed") return dispute

          return {
            ...dispute,
            status: "resolved",
            result: dispute.result ?? "partial_refund",
            timeline: [
              ...dispute.timeline,
              {
                id: generateId("timeline"),
                type: "resolved",
                content: "平台已给出仲裁结果",
                createdAt: new Date().toISOString(),
              },
            ],
          }
        }),
      }))
      clearProgressTimers(disputeId)
    }, 10000)

    progressTimers.set(disputeId, [toReviewing, toResolved])
  }

  return {
    disputes: mockDisputes.map(asRecord),
    getDisputeByOrderId: (orderId) => get().disputes.find((dispute) => dispute.orderId === orderId),
    submitDispute: (input) => {
      const createdAt = new Date().toISOString()
      const dispute: DisputeRecord = {
        id: generateId("disp"),
        orderId: input.orderId,
        initiatorId: input.initiatorId,
        initiatorName: input.initiatorName,
        reason: input.reason.trim(),
        evidence: input.evidence,
        status: "open",
        createdAt,
        respondentEvidence: [],
        timeline: [
          {
            id: generateId("timeline"),
            type: "created",
            content: `${input.initiatorName} 提交争议`,
            createdAt,
          },
        ],
      }

      set((state) => ({ disputes: [dispute, ...state.disputes] }))
      useOrderStore.getState().updateOrderStatus(input.orderId, "disputed")
      scheduleProgress(dispute.id)
      return dispute
    },
    submitResponse: (disputeId, reason, evidence) => {
      if (!reason.trim()) return
      set((state) => ({
        disputes: state.disputes.map((dispute) => {
          if (dispute.id !== disputeId || dispute.respondentReason) return dispute

          return {
            ...dispute,
            respondentReason: reason.trim(),
            respondentEvidence: evidence,
            timeline: [
              ...dispute.timeline,
              {
                id: generateId("timeline"),
                type: "response",
                content: "对方已提交回应材料",
                createdAt: new Date().toISOString(),
              },
            ],
          }
        }),
      }))
    },
    submitAppeal: (disputeId, reason) => {
      if (!reason.trim()) return
      set((state) => ({
        disputes: state.disputes.map((dispute) => {
          if (dispute.id !== disputeId || dispute.appealedAt || dispute.status !== "resolved") {
            return dispute
          }

          return {
            ...dispute,
            status: "appealed",
            appealReason: reason.trim(),
            appealedAt: new Date().toISOString(),
            timeline: [
              ...dispute.timeline,
              {
                id: generateId("timeline"),
                type: "appealed",
                content: "已提交申诉，平台将复核",
                createdAt: new Date().toISOString(),
              },
            ],
          }
        }),
      }))
      scheduleProgress(disputeId)
    },
  }
})